Incidents | Pandabase Incidents reported on status page for Pandabase https://status.pandabase.io/ https://d1lppblt9t2x15.cloudfront.net/logos/fd2014f8cb0fa9c3f68d5e2d6023fc63.webp Incidents | Pandabase https://status.pandabase.io/ en API recovered https://status.pandabase.io/ Mon, 16 Jun 2025 14:45:40 +0000 https://status.pandabase.io/#067480fc0441e810fc6955a9ccb83ece620771174396d2e99d232aa8b2fa1198 API recovered API went down https://status.pandabase.io/ Mon, 16 Jun 2025 14:43:00 +0000 https://status.pandabase.io/#067480fc0441e810fc6955a9ccb83ece620771174396d2e99d232aa8b2fa1198 API went down API recovered https://status.pandabase.io/ Sun, 15 Jun 2025 02:32:38 +0000 https://status.pandabase.io/#e3786e5dda6bee79a62eefb7d9c4bda52806f88f735df266a76b69956581221f API recovered API went down https://status.pandabase.io/ Sun, 15 Jun 2025 02:30:11 +0000 https://status.pandabase.io/#e3786e5dda6bee79a62eefb7d9c4bda52806f88f735df266a76b69956581221f API went down Velta Miami Edge recovered https://status.pandabase.io/ Thu, 12 Jun 2025 04:30:17 +0000 https://status.pandabase.io/#68e5e33d93040cd1d55925e0d13414a3319efe4c155155eac7634687dfaca41c Velta Miami Edge recovered Velta Miami Edge went down https://status.pandabase.io/ Thu, 12 Jun 2025 04:24:52 +0000 https://status.pandabase.io/#68e5e33d93040cd1d55925e0d13414a3319efe4c155155eac7634687dfaca41c Velta Miami Edge went down Velta Miami Edge recovered https://status.pandabase.io/ Tue, 20 May 2025 03:34:41 +0000 https://status.pandabase.io/#5c687bb22c74d478aa776d409c45a7578179349c26a4539a67cdd98d1b707ea4 Velta Miami Edge recovered Velta Miami Edge went down https://status.pandabase.io/ Mon, 19 May 2025 14:04:45 +0000 https://status.pandabase.io/#5c687bb22c74d478aa776d409c45a7578179349c26a4539a67cdd98d1b707ea4 Velta Miami Edge went down Acquirers and payment methods recovered https://status.pandabase.io/ Sat, 19 Apr 2025 19:31:42 +0000 https://status.pandabase.io/#93709652de758dd338be136982709f4563c6762803f4b7cb5183f9dcb5f2f7e1 Acquirers and payment methods recovered Acquirers and payment methods went down https://status.pandabase.io/ Thu, 17 Apr 2025 14:47:30 +0000 https://status.pandabase.io/#93709652de758dd338be136982709f4563c6762803f4b7cb5183f9dcb5f2f7e1 Acquirers and payment methods went down API recovered https://status.pandabase.io/ Wed, 16 Apr 2025 14:22:01 +0000 https://status.pandabase.io/#1551ed3aefcabd12341fd4379d1c87498586d764486ddfce2f5724cea9b4fcac API recovered API went down https://status.pandabase.io/ Wed, 16 Apr 2025 14:10:18 +0000 https://status.pandabase.io/#1551ed3aefcabd12341fd4379d1c87498586d764486ddfce2f5724cea9b4fcac API went down Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 12:05:00 +0000 https://status.pandabase.io/incident/499263#8a0f13d77353d1486888723d5f247c13f23be093cf9dd8e341a57596e625db1a Maintenance completed Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 12:05:00 +0000 https://status.pandabase.io/incident/499263#8a0f13d77353d1486888723d5f247c13f23be093cf9dd8e341a57596e625db1a Maintenance completed Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 12:05:00 +0000 https://status.pandabase.io/incident/499263#8a0f13d77353d1486888723d5f247c13f23be093cf9dd8e341a57596e625db1a Maintenance completed Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 12:05:00 +0000 https://status.pandabase.io/incident/499263#8a0f13d77353d1486888723d5f247c13f23be093cf9dd8e341a57596e625db1a Maintenance completed Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 12:05:00 +0000 https://status.pandabase.io/incident/499263#8a0f13d77353d1486888723d5f247c13f23be093cf9dd8e341a57596e625db1a Maintenance completed Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 12:05:00 +0000 https://status.pandabase.io/incident/499263#8a0f13d77353d1486888723d5f247c13f23be093cf9dd8e341a57596e625db1a Maintenance completed Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 08:05:00 -0000 https://status.pandabase.io/incident/499263#524d072d74a226a2903063942d23b7949fdc49c79fdc7c1846908afd277b2f2f We're currently upgrading our platform API infrastructure. Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 08:05:00 -0000 https://status.pandabase.io/incident/499263#524d072d74a226a2903063942d23b7949fdc49c79fdc7c1846908afd277b2f2f We're currently upgrading our platform API infrastructure. Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 08:05:00 -0000 https://status.pandabase.io/incident/499263#524d072d74a226a2903063942d23b7949fdc49c79fdc7c1846908afd277b2f2f We're currently upgrading our platform API infrastructure. Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 08:05:00 -0000 https://status.pandabase.io/incident/499263#524d072d74a226a2903063942d23b7949fdc49c79fdc7c1846908afd277b2f2f We're currently upgrading our platform API infrastructure. Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 08:05:00 -0000 https://status.pandabase.io/incident/499263#524d072d74a226a2903063942d23b7949fdc49c79fdc7c1846908afd277b2f2f We're currently upgrading our platform API infrastructure. Platform API upgrades https://status.pandabase.io/incident/499263 Tue, 21 Jan 2025 08:05:00 -0000 https://status.pandabase.io/incident/499263#524d072d74a226a2903063942d23b7949fdc49c79fdc7c1846908afd277b2f2f We're currently upgrading our platform API infrastructure. API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 08:00:01 +0000 https://status.pandabase.io/incident/499181#e40aa5a7d2fdfef5f2fa9674154d16333751b785992d8cf699178292a7cf1704 Maintenance completed API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 08:00:01 +0000 https://status.pandabase.io/incident/499181#e40aa5a7d2fdfef5f2fa9674154d16333751b785992d8cf699178292a7cf1704 Maintenance completed API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 08:00:01 +0000 https://status.pandabase.io/incident/499181#e40aa5a7d2fdfef5f2fa9674154d16333751b785992d8cf699178292a7cf1704 Maintenance completed API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 08:00:01 +0000 https://status.pandabase.io/incident/499181#e40aa5a7d2fdfef5f2fa9674154d16333751b785992d8cf699178292a7cf1704 Maintenance completed API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 08:00:01 +0000 https://status.pandabase.io/incident/499181#e40aa5a7d2fdfef5f2fa9674154d16333751b785992d8cf699178292a7cf1704 Maintenance completed API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 08:00:01 +0000 https://status.pandabase.io/incident/499181#e40aa5a7d2fdfef5f2fa9674154d16333751b785992d8cf699178292a7cf1704 Maintenance completed API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 05:00:01 -0000 https://status.pandabase.io/incident/499181#ad62a4532ad11f8a26bbbd30899a5e201f40ef4201a986f388fb82d2f1dda389 We will be undergoing maintenance and upgrading our systems today at around 5 AM UTC. During this time, all of our services, including our Payments API and Platform API, will be offline. The process is expected to take approximately two/three hours. We're performing this upgrade to ensure we can handle our increasing payment volumes as we rapidly grow. This will primarily affect users in Asia-Pacific and other regions where the time may coincide with business hours. API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 05:00:01 -0000 https://status.pandabase.io/incident/499181#ad62a4532ad11f8a26bbbd30899a5e201f40ef4201a986f388fb82d2f1dda389 We will be undergoing maintenance and upgrading our systems today at around 5 AM UTC. During this time, all of our services, including our Payments API and Platform API, will be offline. The process is expected to take approximately two/three hours. We're performing this upgrade to ensure we can handle our increasing payment volumes as we rapidly grow. This will primarily affect users in Asia-Pacific and other regions where the time may coincide with business hours. API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 05:00:01 -0000 https://status.pandabase.io/incident/499181#ad62a4532ad11f8a26bbbd30899a5e201f40ef4201a986f388fb82d2f1dda389 We will be undergoing maintenance and upgrading our systems today at around 5 AM UTC. During this time, all of our services, including our Payments API and Platform API, will be offline. The process is expected to take approximately two/three hours. We're performing this upgrade to ensure we can handle our increasing payment volumes as we rapidly grow. This will primarily affect users in Asia-Pacific and other regions where the time may coincide with business hours. API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 05:00:01 -0000 https://status.pandabase.io/incident/499181#ad62a4532ad11f8a26bbbd30899a5e201f40ef4201a986f388fb82d2f1dda389 We will be undergoing maintenance and upgrading our systems today at around 5 AM UTC. During this time, all of our services, including our Payments API and Platform API, will be offline. The process is expected to take approximately two/three hours. We're performing this upgrade to ensure we can handle our increasing payment volumes as we rapidly grow. This will primarily affect users in Asia-Pacific and other regions where the time may coincide with business hours. API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 05:00:01 -0000 https://status.pandabase.io/incident/499181#ad62a4532ad11f8a26bbbd30899a5e201f40ef4201a986f388fb82d2f1dda389 We will be undergoing maintenance and upgrading our systems today at around 5 AM UTC. During this time, all of our services, including our Payments API and Platform API, will be offline. The process is expected to take approximately two/three hours. We're performing this upgrade to ensure we can handle our increasing payment volumes as we rapidly grow. This will primarily affect users in Asia-Pacific and other regions where the time may coincide with business hours. API maintenance https://status.pandabase.io/incident/499181 Tue, 21 Jan 2025 05:00:01 -0000 https://status.pandabase.io/incident/499181#ad62a4532ad11f8a26bbbd30899a5e201f40ef4201a986f388fb82d2f1dda389 We will be undergoing maintenance and upgrading our systems today at around 5 AM UTC. During this time, all of our services, including our Payments API and Platform API, will be offline. The process is expected to take approximately two/three hours. We're performing this upgrade to ensure we can handle our increasing payment volumes as we rapidly grow. This will primarily affect users in Asia-Pacific and other regions where the time may coincide with business hours. Database unavailability and exception errors https://status.pandabase.io/incident/325029 Sat, 10 Feb 2024 18:45:00 -0000 https://status.pandabase.io/incident/325029#95ad9399eb5e08034670d85c3e2cb150e991f9a1ca56bb6233895c79da75b4b9 We experienced an interruption in request fulfillment lasting approximately 6 minutes. This was due to scheduled upgrades to our database and a configuration error. We are happy to confirm that the issue has been successfully resolved, and our platform is now fully operational. We sincerely apologize for any inconvenience. Database unavailability and exception errors https://status.pandabase.io/incident/325029 Sat, 10 Feb 2024 18:41:00 -0000 https://status.pandabase.io/incident/325029#bb3bdf21f7028757ac98628dac4d68c78f9d288f75b58db64d9808b21b3c1eff We've identified the root cause of the issue and we're working on fixing it as soon as possible. Database unavailability and exception errors https://status.pandabase.io/incident/325029 Sat, 10 Feb 2024 18:39:00 -0000 https://status.pandabase.io/incident/325029#1c6b9fe04ff81085f108b15577c27539fd076e6d30a3587323e1de4699019a5a We're currently experiencing some issues after upgrading our database and working on fixing it. Elevated errors on Crypto payments https://status.pandabase.io/incident/317721 Thu, 25 Jan 2024 17:41:00 -0000 https://status.pandabase.io/incident/317721#270d6d1d0a4814b8d51f54e11250490312b01246f365e7bfed60b2d4160e565b The elevated errors on Crypto payments have been successfully resolved. Transactions are back to normal, and you can continue Crypto payments normally. We appreciate your patience and understanding. If you encounter any further issues, please don't hesitate to reach out to our support team. Elevated errors on Crypto payments https://status.pandabase.io/incident/317721 Thu, 25 Jan 2024 17:40:00 -0000 https://status.pandabase.io/incident/317721#1b64ee717fb06f48085b381735787aff6c1df40d49f293ce7e309e1b803c830f We're currently experiencing higher-than-usual errors with Crypto payments. We are actively investigating the issue to ensure a smooth resolution. We apologize for any inconvenience and appreciate your patience.