Previous incidents

Apr 05, 2026

Investigating an issue where payments are not remaining in pending status as ...

Degraded

Resolved Apr 5, 2026 at 4:26pm UTC

We identified an issue affecting payment status updates and ledger entries between 10:44 AM and 11:59 AM Eastern Time. We were first alerted to the issue at 11:33 AM Eastern Time.

A fix has now been deployed, and all affected payments will be automatically updated to Completed.

The issue was caused by a recent internal update to our payment tracking system, which distributes updates from upstream payment providers to our event listener. All other systems remained fully operational during th...

2 previous updates

Scheduled Maintenance – Payout API

Maintenance

Resolved Apr 3, 2026 at 12:00am UTC

We will be performing scheduled maintenance on the payout API from Friday (start of day) to Sunday (end of day).

All payouts originally scheduled for Friday have been processed in advance to avoid disruption. During the maintenance window, payout services may be unavailable.

Apr 01, 2026

Scheduled maintenance for UPI transactions

Maintenance

Resolved Apr 1, 2026 at 6:30pm UTC

We will be performing platform upgrades and maintenance to improve transaction speed, reliability, and security. During this time, UPI transactions will be unavailable. All other payment methods will continue to function normally.

Previous updates